"Razem w drodze" (Together on the Road) — TOO Competence Academy 2025 summary [video]
On 15–18 December 2025, Turystyczna Organizacja Otwarta (the Open Tourism Organisation) ran a series of four free training sessions, "Razem w drodze. Turystyka dla Każdego — turystyka dostępna i empatyczna" (Together on the Road. Tourism for Everyone — accessible and empathetic tourism). The aim was to improve the skills of industry staff in serving tourists with disabilities and in creating accessible offers.
The 2025 edition in numbers
- 134 people registered for the four sessions: Gdańsk 17, Warsaw 42, Łódź 31, Kraków 44.
- 64 valid responses in the research survey.
- 677 downloads of training materials.
Where they took place
- 15 December — Gdańsk, ARCHE Dwór Uphagena
- 16 December — Warsaw, Arche Hotel Krakowska
- 17 December — Łódź, ŁOT, ul. Piotrkowska 77
- 18 December — Kraków, Hyatt Kraków
Programme — 8 teaching hours
- Disability awareness in tourism: types of disability, barriers to travel, stereotypes.
- Communication and etiquette: how to talk, how to help, what to avoid — pair exercises and simulations.
- Adapting the offer and infrastructure: accessibility of venues, transport and attractions, good practices.
- Creating and promoting a barrier-free tourism offer.
The sessions were led by, among others, trainers with disabilities — Julita Kuczkowska, Beata Nawrat, Filip and Łukasz Wysocki, and Aneta Książek. Participants practised with equipment: wheelchairs, goggles, simulators, canes and blindfolds.
Materials to download
- Training materials (PDF, 7.3 MB)
- Presentation: DEI in accessible and event tourism (PDF, 2 MB)
- Survey report (PDF, 0.9 MB) · full statistics of the edition
The public task "Razem w drodze. Turystyka dla Każdego — Akademia Kompetencji — turystyka dostępna i empatyczna" was co-financed from the Physical Culture Development Fund, administered by the Ministry of Sport and Tourism (Ministerstwo Sportu i Turystyki).
The programme continues: Accessible Tourism 2026 — 9 editions in 8 cities, free participation →